Events and Experience Coordinator & Sales Manager

ABOUT BAYSIDE BONFIRES? 🔥🏖

Bayside Bonfires is the go-to place for exceptional beach bonfire experiences in San Diego. We specialize in creating memorable nights with customized bonfire setups for both intimate gatherings and grand events. Partnered with two premier bayfront resorts, we offer full-service, fire pit setups that create warm, cozy spaces for people to enjoy quality time together. Our focus on customer satisfaction, safety, and adherence to local regulations makes us stand out. With convenience at our forefront, guests can relax with scenic views, s’mores over wood-burning flames, and sand between their toes.

JOB DUTIES & RESPONSIBILITIES: 🛠

• Customer Communication: Manage all inbound communications, including calls, emails, and form submissions regarding our nightly bonfire packages and larger event setups. Address package-related queries, assist in bookings, and handle follow-ups systematically and efficiently.
• Event Coordination and Quoting: Engage with clients for larger events, understanding their unique requirements. Offer customized quotes for varied events and make necessary adjustments based on client feedback. Coordinate seamlessly with our bonfire staff for event preparations.
• Sales and Client Relationship: Foster relationships with the Bahia Resort Hotel and the Catamaran Resort and Spa. Upsell custom bonfire setups and related services to potential clients while utilizing feedback for sales enhancement.
• Administrative Support: Assist with additional administrative duties such as scheduling, record-keeping, inventory tracking, and managing other operational tasks to support the smooth running of the business.
• Team Collaboration: Work in tandem with the bonfire staff, ensuring clarity on client requirements. Conduct regular briefings to maintain team alignment.
• Safety, Compliance, and Documentation: Maintain a comprehensive database of client communications, bookings, and quotes.
• Continuous Improvement:Refine communication tools and methods for improved client satisfaction. Collect post-event feedback to identify service enhancement opportunities and potential new offerings.

THE IDEAL CANDIDATE: 🌟

This role is ideal for individuals looking for flexible, part-time work that offers supplemental income. It is suited to those who are self-motivated, able to manage tasks spread throughout the day, and comfortable working remotely. With an average workload of 1 hour per day, this position is perfect for someone who values flexibility but can still be consistently reliable in handling customer communication, coordinating events, and performing administrative duties. You must be comfortable using computers and learning new software programs, as our operations are managed through various digital tools. If you thrive in a role that offers variety, requires attention to detail, and allows you to work from home, we want to hear from you!

TRAINING & WORK SETTING: 📚

This role is fully remote, allowing you to work from home. After an initial virtual training period to familiarize you with our operations and expectations, you’ll be responsible for handling customer inquiries, event coordination, and administrative duties from your home office. While most days will require about 1 hour of work, spread across the day, the workload may vary. Timely responses are essential; calls should be answered when possible, and missed calls must be returned within the hour. On average, there are about 3 calls per day, but flexibility is key to success in this role.

COMPENSATION: 💵

The position starts with a flat rate of $150 per week, based on an average of 1 hour of work per day. While the workload may fluctuate with call volume and event coordination, the weekly rate remains consistent. Once training is completed, the employee in this role will also receive a 5% commission on all events they coordinate.

HOW TO APPLY: 📩

To apply, please send your resume, a brief cover letter detailing your experience, and any references to jobs@baysidebonfires.com ✉️. In your cover letter, please explain why your situation works well with the unique characteristics of this job, such as the flexible hours and part-time, remote nature. Applications without a cover letter will not be considered. Only successful candidates will be contacted.

OUR COMMITMENT: 🌍

Bayside Bonfires is not just committed to its clients but also to the environment. We ensure our operations leave minimal footprints on our beautiful San Diego beaches. We use eco-friendly materials, ensure clean-ups post events, and actively participate in beach conservation initiatives.

If you're looking for a fulfilling role where work meets passion and nature, Bayside Bonfires is the place to be. Apply now and let's create sparks together!

Bayside Bonfires is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

🌊🔥